Shipping & Delivery Info
At IW Organics we use Australia Post to delivery your product. Orders under $49 will incur a flat shipping rate of $13.50 plus GST
We endeavour to process your order within 48hrs. Any orders placed over the weekend will be processed the next working day.
Approximate delivery times from the day the order is placed.
Capital cities in Australia: 1-5 business days.
Other areas in Australian: 3-10 business days
IW Organics does not accept any liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. We will not be held liable for any loss or damage resulting from late delivery.
If you write in the notes section “Authority to Leave”, your parcel can be left in safe place and you will not need to arrange collection if you are not at home to accept the delivery. Please note that this option is not covered by insurance. If you do not specify, your parcel will require a signature on delivery, and if you are not at home to accept delivery, a collection notice will be left. Please contact us if you do not receive this.
Local Delivery info
If you choose the local delivery option your products will be delivered to you on the next available Wednesday. This service is for local residents only in the post code area of 6036. Your package will be delivered anytime between 8am and 5pm. Please advise in the notes section a SAFE place to leave your package. IW Organics does not accept any liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.